What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents If a Pipe Breaks Do you know what to do if a pipe breaks in your house? A Brief Guide To Condo Insurance Important items to consider when purchasing condo insurance. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.